Best-in-Class Service to keep you up and running
At FSD Robotics a Radwell company, we make finding a credible, reliable, and experienced automation parts supplier an easy process. We pride ourselves on our best-in-class service and support paired with a wide reaching infrastructure that allows us to work with customers to provide special order part sourcing and delivery anywhere around the world.
![connect-with-fsd-img Customer Support Teams](https://fsd2023.wpengine.com/wp-content/uploads/2019/09/connect-with-fsd-img.png)
![connect-with-fsd-icon](https://factorysurplusdirect.com/wp-content/uploads/2023/10/connect-with-fsd-icon-121x121.png)
Connect with FSD Robotics A Radwell Company
Our customer support teams are always ready to help you with your inquiry and order. Email, call, or fill out a form on our website to reach out and get the process started.
![your-quote-icon](https://factorysurplusdirect.com/wp-content/uploads/2019/09/your-quote-icon-89x100.png)
Your Quote
A member of our multilingual team will get back to you as quickly as possible with a competitive quote. We don’t stop there — expect a follow up to make sure you are comfortable with the quote and lead time for your request.
![your-quote-img Quote Request Follow Up](https://fsd2023.wpengine.com/wp-content/uploads/2019/09/your-quote-img.png)
![placing-your-order-img Process and Package Orders](https://fsd2023.wpengine.com/wp-content/uploads/2019/09/placing-your-order-img.png)
![placing-your-order-icon](https://factorysurplusdirect.com/wp-content/uploads/2023/10/placing-your-order-icon-131x115.png)
Placing your Order
After you have worked with our customer support team to create a quote that works best for you, your order is placed. We will process and package your part in one of our warehouse facilities for quick delivery.
![same-day-send-icon](https://factorysurplusdirect.com/wp-content/uploads/2023/10/same-day-send-icon-149x90.png)
Same Day Delivery
In most cases, your part will be ready to be sent the same day, carefully inspected and packaged to ensure it reaches you in pristine condition.
![same-day-send-img Order Delivery](https://fsd2023.wpengine.com/wp-content/uploads/2019/09/same-day-send-img.png)
![friendly-follow-up-img Follow Up With Sales Support Team](https://fsd2023.wpengine.com/wp-content/uploads/2019/09/friendly-follow-up-img.png)
![friendly-follow-up-icon](https://factorysurplusdirect.com/wp-content/uploads/2023/10/friendly-follow-up-icon-131x124.png)
Friendly Follow Up
Once your part has been delivered, our after sales support team is always here for you. If you have any questions post-purchase, we have the answers.